Delete Your Prepared Account

Last updated: April 29, 2026

You can request deletion of your Prepared account at any time. This page applies to accounts used with Prepared services, including Chef Chat, Prepared operations tools, and related Prepared apps or websites.

How to request account deletion

To request deletion of your account, email us at support@eatprepared.com.

Please include:

The phone number associated with your Prepared account
Your name
Your kitchen or business name, if applicable
A short note saying that you want to delete your account

Please delete my Prepared account associated with this phone number.

We may need to verify your identity before deleting the account.

What we delete

When your deletion request is verified, we will delete or de-identify personal information associated with your account, including:

Your Prepared account profile
Your phone number and account login information
Chef Chat messages and support conversations
App session information
Operational account records that are no longer needed to provide the service

Deleting your account may also remove your ability to access Chef Chat, Prepared operations tools, and related services.

Information we may keep

We may retain certain information when necessary for legitimate business, legal, accounting, tax, safety, security, fraud-prevention, or dispute-resolution purposes. This may include records related to:

Payments, payouts, invoices, or accounting
Orders, transactions, or delivery history
Tax or legal compliance
Security logs or abuse-prevention records
Active disputes, investigations, or unresolved support issues

If we retain any information, we will only keep it for as long as reasonably necessary for those purposes.

How long deletion takes

We will confirm receipt of your request and process verified deletion requests within a reasonable time, unless we need additional information to verify the request or are legally permitted or required to retain certain records.

Stop receiving messages

You can stop receiving SMS messages from Prepared by replying STOP to any SMS message. You can also sign out of Chef Chat in the app's Settings. Signing out does not delete your account; to delete your account, please email us using the instructions above.

Questions

For questions about account deletion or privacy, contact support@eatprepared.com. See also our Privacy Policy.